Notes & requests

Let us know about anything we should be aware of.
Although we cannot guarantee it, we will try our best to accommodate your request to ensure you have a delightful experience with us.

Special Requests & Accommodation

Note

Cancellation Policy

We kindly ask for at least 24 hours’ notice for any cancellations or changes to your reservation.

Cancellations made less than 24 hours in advance will incur a charge of HK$350 per guest.

This policy allows us to manage our reservations effectively and ensure the best experience for all our guests. Thank you for your understanding and cooperation.

For group bookings of 8 guests or more, we require at least 48 hours’ notice for cancellations or changes in guest numbers.

Cancellations made with less than 48 hours’ notice will incur a charge of HK$350 per guest.

For no-shows or same-day cancellations, the full charge of HK$350 per confirmed guest will apply.

To confirm your booking, we may require a credit card hold or deposit.