Let us know about anything we should be aware of.
Although we cannot guarantee it, we will try our best to accommodate your request to ensure you have a delightful experience with us.

Dietary Restrictions

Special Requests & Accommodation

Note

We respectfully ask that you are ready to be seated at the time of your reservation to ensure the best possible level of service to all of our guests. If you are running late, we kindly ask that you notify us by telephone at your earliest convenience. Your table will be held for 15 minutes after which time it may be allocated to another customer.

Table Allocation
Due to the large number of requests, unfortunately we cannot guarantee specific areas when taking reservations, but we will do our best to accommodate your requests. Your understanding is appreciated.

Privacy Policy
We have a detailed Privacy Policy dealing with how we use your personal information. Please see our full privacy policy here.

Gift Cards
Gift cards can be purchased at FURA sites only.

Gift cards cannot be refunded, exchanged for cash or vouchers, or used to settle accounts.

If the balance of an intended purchase is higher than the gift card amount, the remaining balance can be settled by cash or card. If the intended purchase is lower than the gift card amount, any amount over will remain on the card until the expiry date.

All gift cards are valid for 24 months from the date of purchase. Any remaining balance will be deducted to nil and forfeited on the date of expiry.

Regretfully, we are unable to replace lost or stolen cards.

Cancellation and No-Show Policy
We require at least twenty four hours’ notice for every cancellation. For a la carte bookings cancelled with less than twenty four hours’ notice, we will charge $25.00SGD per person. In the event that you do not show up for your a la carte booking, we may charge $25.00SGD per person. For tasting menu bookings cancelled with less than twenty four hours’ notice, we will charge $100.00SGD per person. In the event that you do not show up for your tasting menu booking, we may charge $100.00SGD per person. For reservations over eight pax, forty eight hours notice before the reservation is required. In the event a reservation is incomplete and lesser pax show than originally booked, a minimum spend of 25$ per pax will be applied. We are sorry that cancellation charges and deposits have become necessary, but we have had too many “no-shows” resulting in empty tables and/or wasted food we could have reserved for other guests.