Notes & requests

Let us know about anything we should be aware of.
Although we cannot guarantee it, we will try our best to accommodate your request to ensure you have a delightful experience with us.

Special Requests & Accommodation

Note

What to know before dining with us

Thank you for booking with Jean May.

A non-refundable deposit of HK$300 per person for lunch and HK$500 per person for dinner is required to confirm your booking. A payment link will be sent to your email — please complete the deposit within 48 hours, otherwise your booking may be released. Rescheduling can be arranged with a minimum of 48 hours’ notice.

Dining time is limited to 2 hours from the booking time, and tables will be held for a maximum of 15 minutes for late arrivals.

Corkage: HK$300 per 750ml bottle / HK$700 per 1.5L bottle.

Cake fee: HK$200 per cake.

Please inform us in advance of any dietary restrictions or allergies. Jean May reserves the right to impose a charge for partial no-shows at the company’s discretion.

For enquiries or takeaway orders, please email info@jeanmayhk.com or WhatsApp us at +852 9180 6778 (10:30am – 6pm).

Cancellation Policy

A non-refundable deposit of HK$300 per person for lunch and HK$500 per person for dinner is required to confirm your booking.

Rescheduling can be arranged with a minimum of 48 hours’ notice.

Please note the payment link will be sent to your email. Kindly settle the deposit within 48 hours, otherwise your booking will be released.

Thank you for your understanding — we look forward to welcoming you before our final service on 22 March 2026.